VoIP Phone System Requirements For Small Businesses

VoIP, or voice over internet protocol, provides a rapidly growing alternate to traditional phone systems. VoIP calls are also called internet telephony as it does not necessarily need telephone lines to communicate with the other person(s) and can be channeled across the intranet and internet. However, the implementation of internet telephony is very different between the corporate and enterprise market and small business, home office and consumer applications. We have set out the application of VoIP Phone Systems in the corporate arena elsewhere, but in this instance will focus on small business and consumer internet telephony.

Primarily, there are three basic requirements for a VoIP phone system to work for you: a fast speed internet like DSL, a computer or other terminal, and an adapter. Though VoIP Phone Systems can also work on slow speed internet connections but they hinder smooth communication and annoy the users. So, it is recommended even to pause all other downloads while using VoIP. Hence a fast speed internet is the first need.

Second need is related to the hardware. A computer is typically required to use VoIP services. That means there are some specific clients who prefer not to use a computer for this purpose, in such a case the VoIP service provider may give them the necessary alternative equipment to connect with VoIP; Vonage is such a company that does not need computers to give VoIP services. However, the majority of the VoIP Phone Systems uses a computer as the terminal. The second hardware required to connect with VoIP network is a headphone to communicate with others. These headphones are available in the market or you can buy a VoIP head set for this purpose. These headsets are especially designed to VoIP functions and a VoIP services provider can give you one if you want to have one.

Software installment is the third and last need to connect with a VoIP network. Putting a glance at the top three VoIP service providers i.e. Google, Skype and Vonage; we come to know that only Skype requires its software installment to let VoIP users use its services. However, most of the VoIP service providers must their software installments for using their VoIP services. Most of these softwares are freely available for downloading.

VoIP Phone Systems are getting popularity for their affordable business communication solutions especially for small businesses and for this reason; they are called the future of business communication.

If you are paying lots of money on business communications, you can cut these bills down to a reasonable level by using VoIP services. Of course this has implications – call quality is typically very poor over the internet, and so this is seldom used in the corporate or enterprise markets.

Consider Asterisk Phone Systems For Your Business Communications Needs

All business operations want to save money. One of the biggest office expenses can be the various aspects of telecommunication, from PBX setups to call center operations. Utilizing open source telephony, Asterisk phone systems have been under development since 1999, and can provide a wide range of services and applications. This free software can transform an ordinary computer into a communications server.

What exactly does the Asterisk system do that other systems can not? This software system is often referred to as a “development platform, ” and it can be used to run everything from small business PBX systems to huge media servers. Open source technology, besides being free, is customizable and versatile. The Asterisk system uses Linux, the freely available source code that has challenged other major systems.

Asterisk, while originally designed for Linux, now also incorporates Mac OS X, NetBSD, OpenBSD, FreeBSD and Solaris. It can also provide a Microsoft Windows port called Asterisk Win32. When installed, the Asterisk software can transform an ordinary computer into a device that can function as a conference server, PBX or VoIP gateway. Asterisk PBX systems include many of the same features found in proprietary systems, including voice response for phone menus, conference calling, voice mail, and call distribution.

The original operating code was written by Mark Spencer of Digium Inc., in addition to contributions from open-source engineers worldwide. Asterisk is not a phone company in the sense that it manufactures telephone sets or physical components. Rather, it will provide the basic software building blocks for many communications systems, and can be constantly changed as conditions require.

Many call centers around the world have adopted the Asterisk system primarily because it is flexible and adaptable to existing features such as bulk dialing, remote IP agent capabilities, and advanced routing. It requires no additional hardware for use with voice over IP. It does require hardware devices and cards for certain kinds of interfaces, including standard telephony cards, and this support comes from the parent company, Digium, Inc.

Featured in telephony and PBX are VoIP and PTSN drivers for interface cards, and routing and handling inbound calls as well as outbound. There is control of media management functions such as tone generation, record and play, and call detail for billing purposes. The system can convert from one protocol or media format to another, and is capable of database integration as well as Web services integration. It is capable of single or multiple party bridging and recording and monitor functions.

Asterisk can also provide a telephony setup program called AsteriskNOW. Downloading it allows customization, and the creation of solutions by building the inner workings of a system. Much of the complexity of Asterisk and Linux is handled by the administrative GUI. This allows your system engineer to completely incorporate into an existing system such products as VoIp or Skype Gateway, IP PBX, a Call Center ACD, Conference Bridge, and much more.

The free open-source technology of Asterisk phone systems has been adopted by call centers and businesses of all sizes worldwide. If you are looking for a different solution to your PBX or call center issues, the Asterisk system can combine the time-proven features and functionality of traditional PBX with the advanced Voice over IP system for a solution that is both cost-effective and up-to-the minute.

Asterisk Phone Systems Will Save Your Company Money

Asterisk phone systems is in a software program. The benefit of the software is that it replaces large expensive phone systems. These expensive phone systems have many extensions. The asterisk would replace those extensions. For the residential user it would save money on the long distance calls. Because of this, it is in software the system is versatile, customizable, and can be extended.

So why would you need this system? The main reason is to do away with all the extensions on your current system. Especially if you’re using a PBX. A PBX is expensive, even a moderate size can cost around $100,000. A PBX is also limited on its flexibility. A PBX will offer voice mail but is difficult to integrate into existing systems. However, with the Asterisk there are benefits to changing to the system.

There are multiple reasons to use this system. The most important for a business is the all software approach, which means it manipulates and routes voice over Internet Protocol packets, instead of switching analog lines. The business using this software would receive voice mail, support for multiple lines, and call routing. In addition, there is an interface to the OS and extreme power form the programming language.

Your company can add web-based admin interface, SQL databases, a detailed call log to the database and additional features. Some features are optional some come with the system. So what can you expect with this package? It comes with the ability to service digital and analog phones, call routing logic, route incoming and outgoing calls, voice mail, and teleconferencing.

The call routing logic is amazing as the program will route the calls in the most least expensive way, this save the company money. The incoming and outgoing routing does this by detecting standard voice lines, or the Internet. A company can use the detailed logging of information to analyze and billing methods. There are complex and simple menus that are interactive. Allows prerecorded messages to be played on peoples cell phones.

If your personal are traveling on the road they can call in to check their voice mail from a web browser. When a customer is placed on hold, the system will announce hold time to the caller. There are many components to the system. With a Linux PC, the entire package is functioning free.

The package even has a server to assist the company. You can use hard phones with the asterisk by using a Wi-Fi network. It uses the SIP protocol over an Ethernet system. Even a soft phone can be used by implementing a microphone or earpiece. The microphone would be attached to a PC. This is generally the method used for all soft phones.

Asterisk is a digital phone system, so older phones would use the ATA to hook them together. With this software package in place at a business, it will enhance the calling procedures. It can save money and time and do away with large expensive phone packages. With a little research, a company can find a way to switch their current large expensive telephone structure to an Asterisk.

Android Application Development For Mobile

Android is an Open Source Mobile Operating System (OS) developed by Google. These operating systems (OS) are primarily used in smartphones and tablet computers but have now also been used in Smart Televisions (TVs), Cars, wrist watches, game consoles, digital cameras, regular Personal Computers (PCs) and Laptops, and even eye glasses.

Android dominates the worldwide smartphone operating system (OS) market share with 84.4 percent of all devices running Android. More than 1,000,000,000 (1 Billion) Android devices have been used and the number is increasing at a very fast pace. It has the largest market presence of any operating system (OS) and getting into the application market opens a sea of opportunities and being left behind is a bane.

All other devices and operating systems have been on a decrease like Microsoft Windows and Apple’s iOS, while Google’s Android is eating up in their share. It has the highest number of Apps for any Operating System (OS) with more than 1.3 million apps which have been collectively downloaded from the Google’s Play Store alone more than 50 billion times. If we add the other sources of downloading and installing Android apps, then the number will cross several billion times more.

With such a humongous Android market, a single successful app can pay in millions of dollars or you can make several apps and earn a living from it. If you are already a programmer and have experience in programming from other platforms, then you can begin learning about Android software. But if you don’t have any IT experience, then you too can begin learning about Mobile with Android. If you are neither a programmer, nor do you intend to learn about programming, but you have an idea for an app, then you can hire a professional programmer, who can build an app as per your idea. Let us take a look at all the aforementioned ideas.

If you are a programmer, then learning about Android would be easy and by learning you can start developing several apps and earn a living. If you wish to be a professional programmer for application, either as a part of some company or a freelancer, then learning to do it yourself will be a great option. If you just wish to have an app for your company or product or website, then learning a skill you might not use again might not be the best option.

If you have no programming background, but you wish to become one, then perhaps application is the best option to start. But again, if you do not intend to become a professional programmer, then learning such a skill can be time-consuming. There is always a learning curve involved and you’d need to spend considerable amount of time, money and efforts to learn programming from scratch.

If you are not a programmer, nor do you intend to be one, then too you can benefit from Android by hiring a professional programmer and outsource your ideas to him and he will make the app based on your ideas. If you just want to have an app for your company or your website or product, then this is perhaps the best option. Or if you think you have several creative ideas, but can’t be bothered with programming, then you can let someone else do it and you can still make a living by publishing those Android apps.

This way the app will be made on your precise specifications and will have all the functions and features you or your company needs and will leave out all the choices that you don’t need. Thus, there will be no confusion of the cluttering features from an off-the-shelf software. You can also have your company’s logo and color theme on the App to completely tailor it for your needs.

There are several companies and freelance Android programmers who can get the job done for you. So if you think you have a million dollar idea or if you think your company can use an App which can help improve productivity, then you can choose to use their services.

application being an open source Operating System (OS) makes it easy to develop. Not only can you make Apps for it, but you can make a completely different look, feel and feature modification for the application Operating System itself. There are several such modified Android Mods available and people love to use such custom ROMs. There are custom ROMs that change the look and feel of the Android OS, then there are those that boost performance or battery life, there are others which add or modify functionality or change the interface of the Android Operating System (OS) too.

Thus there are developers who bring Operating System (OS) updates using the Android Open Source Project (AOSP) source code and often bring the updates before the original manufacturer rolls out the official updates and often the active developer community brings updates to older devices that no longer receive official Operating System (OS) updates from the manufacturer.

Phone System Technology – Are Maintenance Protection Plans Worth Buying?

All businesses recognize the importance of phone system technology and their maintenance protection plan. However, many are looking for ways to reduce and cut outgoing costs due to economic conditions. We’ll highlight this area to understand if this is an expense that should be cut.

What happens if your phone system goes down?

Sales calls go unanswered and may go to a competitor

Customer service comes to a halt as some customers may become impatient

Employees become frustrated

Business partners can’t reach us and become frustrated

Business owners are feeling the crunch and are looking for ways to relieve the monthly budget. When asked they would all say that they value their phone system as well as their maintenance protection plan. However, due to the crunch and newer technology some feel that a maintenance protection plan is no longer needed. This is a very dangerous assumption. Most newer technology means that their voice and data live on the same network. If the network goes down, everything goes down. This now makes response time and resolution a critical issue.

Software driven systems are here. It is now becoming common practice for vendors to only support customers that are current with software updates. Most phone system manufacturers are releasing software updates every 7-9 months. Maintenance agreements are usually the most cost effective way to receive those updates. A maintenance protection plan is a great way to stay current with software as well as keeping your system tuned up with regular maintenance visits.

The strongest asset of a maintenance protection plan is the piece of mind knowing it can protect your critical business communications. Most plans will include a service level agreement to guarantee response times as well as parts and availability for the system covered, remote monitoring, ongoing training support and diagnostics.

When we look at current phone system technology it seems apparent that a maintenance protection plan is an essential part of any budget. It guarantees response times, software updates, keeps the phone system properly maintained as well as end users properly trained.